What Are PROMs and Why Do They Matter?
Patient-reported outcome measures (PROMs) are validated questionnaires that capture how a patient feels about their own health, pain levels, and functional ability. They're used by physiotherapists, chiropractors, psychologists, dieticians, and a wide range of allied health practitioners to:
Establish a baseline at the start of treatment
Track progress over the course of care
Demonstrate clinical effectiveness to funding bodies like TAC and WorkSafe
Support evidence-based decision making
PROMs aren't optional extras — they're fundamental to delivering quality, accountable care. The problem isn't whether to use them. The problem is how most practices are currently collecting them.
The Real Cost of Paper-Based PROMs
Paper forms seem simple, but the hidden costs add up fast. Patients forget to bring them back. Forms get lost between appointments. Practitioners spend time deciphering handwriting, manually entering scores into their practice management system, and chasing missing data.
For practices using Cliniko — one of Australia's most popular allied health practice management platforms — the frustration is even greater. Every paper PROM that needs to be entered manually is a task that pulls your admin team away from something more valuable.
And beyond the time cost, there's a consistency problem. Paper-based PROMs rely on patients and staff doing everything correctly every time. In reality, forms get skipped, scores get entered wrong, and follow-up measures fall through the cracks.
The Case for Digitising Your PROMs Workflow
Digitised PROMs solve these problems at the source. Instead of handing over a form, you send the questionnaire directly to the patient's email, let them complete it on a clinic device, or have them scan a QR code onto their own phone. They fill it in, submit it, and it flows straight into their patient file — no paper, no manual entry, no chasing.
For Cliniko users, Allied PROMs was built specifically to make this transition seamless. The platform integrates directly with Cliniko, automatically syncing completed outcome measures to the patient's file in real time. It's designed to work for patients, practitioners, and administrators alike — simple enough that everyone actually uses it.
A Comprehensive Library of Validated Outcome Measures
Allied PROMs gives your practice access to a wide library of clinically validated questionnaires, including:
Musculoskeletal: Oswestry Back Pain Disability Questionnaire, KOOS (Knee Injury and Osteoarthritis Outcome Score), HOOS (Hip Dysfunction and Osteoarthritis Outcome Score), SPADI, Neck Disability Index, LEFS, Quick DASH
Tendinopathy: VISA-A (Achilles), VISA-P (Patellar), VISA-H (Hamstring), VISA-G (Gluteal)
Pain & function: Pain Numeric Rating Scale, Pain Self-Efficacy Questionnaire (PSEQ), Patient-Specific Functional Scale, Örebro Musculoskeletal Pain Questionnaire
Balance & mobility: Berg Balance Scale, Timed Up and Go Test (TUG), 6-Minute Walk Test
Mental health & wellbeing: DASS-21, SF-36, SF-12, WHO QOL BREF
Fatigue: Fatigue Severity Scale, Fatigue Assessment Scale
General: Global Rating of Change, WHODAS-2, Frail Scale Risk Assessment, and more
Whether you work in physiotherapy, chiropractic, podiatry, psychology, or occupational therapy, there's a validated PROM in the library that fits your clinical workflow.
Why Cliniko Users Love Allied PROMs
Allied PROMs was purpose-built for practices running on Cliniko. Rather than a clunky workaround or a separate system to manage, it works as a true integration — completed forms go directly to the right patient file, automatically, every time.
As Sarah Colston, Director of Newcastle Aquatic Physiotherapy, puts it: sending forms directly to a patient's Cliniko file is genuinely helpful, and having multiple completion options — current device, QR code, or email — covers every clinical situation you'll encounter.
Simple, Affordable Pricing
There are no seats to buy, no usage limits to track, and no add-ons to worry about. Allied PROMs is available for a flat $14.99 AUD per month — one cost that covers your entire practice, regardless of how many practitioners or patients you have.
For a tool that saves your admin team hours each week and improves the quality of your clinical records, it's one of the most cost-effective upgrades you can make to your Cliniko practice today.
Ready to Go Paperless?
If your practice is ready to move on from paper PROMs, the switch is simpler than you think. Allied PROMs works with your existing Cliniko setup, your existing patient base, and your existing workflow — just without the clipboards.
Start using Allied PROMs for $14.99 AUD/month
